Privacy Policy

1. Introduction

This Privacy Policy explains how InPlay.finance (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or use our website, applications, and related services (the “Service”).

By using the Service, you agree to the terms of this Privacy Policy.

2. Who We Are

InPlay.finance is operated by 1 JUMP 2, a UK sole trader based in Felixstowe, Suffolk. We act as the data controller for personal information collected through our Service.

3. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, and password when you register for an account.
• Billing Information: Payment details processed securely by our partner, Stripe. We do not store full card details.
• Usage Data: Information about how you use the Service, such as page visits, watchlist activity, and alert preferences.
• Device and Technical Data: IP address, browser type, device type, and operating system.
• Third-Party Connections: When you connect external accounts (e.g. Trading212 API credentials), we securely store tokens necessary to perform authorised actions on your behalf.
• Support Correspondence: Information you provide when contacting us via /support.

4. How We Use Your Information

We use your personal information to:

• Provide, maintain, and improve the Service and its features.
• Process payments and manage memberships.
• Send account-related updates, alerts, and notifications you have opted into.
• Monitor system performance, detect fraud, and ensure platform security.
• Comply with legal obligations and respond to lawful requests.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: To deliver the services you have requested.
• Consent: For optional communications and integrations you enable.
• Legitimate Interests: To operate, protect, and improve our platform.
• Legal Obligation: When required to retain records or disclose information under UK law.

6. How We Store and Protect Your Data

We store data on secure servers located in the UK or EU with appropriate technical and organisational measures, including encryption, limited access, and regular security reviews.
Passwords are hashed and never stored in plain text. Trading212 tokens are encrypted and accessible only by secure backend processes.

7. Sharing and Disclosure

We do not sell or rent your personal data.

We may share limited data with:

• Payment processor: Stripe, for secure billing.
• Analytics providers: To help us understand site usage (e.g. Google Analytics, Plausible).
• API partners: Such as Trading212, to enable AutoPilot and other integrations.
• Legal authorities: If required to comply with applicable law or to protect our rights.

8. Cookies

We use cookies and similar technologies to improve site performance, remember your preferences, and track usage analytics.
You can control cookies through your browser settings, though disabling them may affect functionality.

9. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (“right to be forgotten”).
• Restrict or object to certain processing.
• Request a copy of your data in a portable format.

To exercise these rights, contact us via /support. We will respond within one month.

10. Data Retention

We keep your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
Account data is deleted when you close your account unless retention is required by law (e.g. financial records).

11. International Transfers

When data is transferred outside the UK or EU (for example, to cloud service providers), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protection measures.

12. Children’s Privacy

InPlay.finance is intended for users aged 18 and over. We do not knowingly collect personal data from children.
If you believe a child has provided us with personal information, please contact us so we can delete it.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on this page and, where appropriate, notified by email.
Continued use of the Service after an update constitutes your acceptance of the revised Policy.

14. Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out through our
Support page.